• Oversee all operations of the Administration and Counseling Section
• Handle affairs related to the NCCU Computer Promotion Committee
• Organize meetings for the NCCU Information Security Promotion Committee
• Manage university-wide computer hardware and software budget planning
• General consulting services

• Document control, work report preparation/compilation, duty scheduling and access control
• External service accounts, campus feedback handling, service desk management, visitor reception, lost and found
• Administrative budget control: record tracking, regular reimbursements, petty cash management
• Personnel administration: recruitment, file management, renewal, salary adjustments, change reports, proof of employment
• Gallery management on the 1st floor of the Computer Center
• Other assigned tasks

• Manage user support services (Call Center)
• Plan and maintain the online service desk system
• Design and build project websites
• Develop user-centered services
• Support IT training and faculty/staff development
• Support design for NCCU administrative system websites and materials
• Assist in maintaining NCCU and center websites
• Other assigned tasks

• Construct, manage, and maintain the NCCU website
• Maintain backend operations of departmental modular websites
• Manage campus announcement system
• Conduct ISMS audits on NCCU websites
• Manage and maintain the Computer Center website
• Support design for administrative websites or publications
• Publish the Computer Center e-newsletter
• Other assigned tasks

• Handle affairs related to the Personal Data Protection Act
• Organize activities of the PDPA Implementation and Working Group
• Support user consultation services (Call Center)
• Participate in NCCU information security and PDPA audits
• Other assigned tasks

• Procurement, distribution, installation/testing, lending, and support for campus-licensed software
• Update and manage campus software servers and web services
• Promote open-source software
• Promote Open Document Format (ODF)
• Other assigned tasks

Lin, Chiao-Ting

• Delivery of documents, physical attachments, and letters
• Access control and outsourced cleaning management
• Maintenance of public facilities and fire escape equipment (repair, inventory, and inspection)
• Other temporary tasks